Managing your tenancy

Helpful information about your tenancy, rights, and responsibilities.

Report a repair
We are responsible for Keeping your home in a good state of repair, servicing your gas boiler and solid fuel appliances that heat your home and nsuring electrical safety in your home.
Tenant Resources
Find support quickly.
Managing your rent arrears
Find out how we can help if you are struggling to pay us what you owe.

How To Keep Your Home Free From Damp and Mould

Find a Food bank or Food Support provider

Getting Help with Food Within Blaenau Gwent we currently have a number of food banks/organisations providing help with food provisions for residents during this Cost of Living Crisis.

Help with your energy bills

Knowing what support is available to you with rising energy costs is important.

Your Community

Money & debt support
If you are having problems paying your rent, you may have problems paying other bills. You may also be entitled to claim benefits. We won't know you have a problem unless you talk to us.
Register for a home
Here you will find information on securing yourself a new home.
Customer Voice - Have your say
Customer Voice is here to make it easy for our customers to tell us what we do well, what we need to improve, and feedback on our plans for the future.

Latest News

Leadership Update
Organisational News
Leadership Update
16 May 2025
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New Community Orchards and Bug Hotels Bring Biodiversity Boost to Blaenau Gwent
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Making sport accessible for all
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Making sport accessible for all
2 May 2025
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Making Our Website Easier for Everyone to Use
Customer Satisfaction, Tips & Tricks
Making Our Website Easier for Everyone to Use
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Latest News