Complaints & Compliments

Making a complaint

We’d love to hear your feedback; you can pass on your compliments, complaints or concerns in the following ways:

• Phone: 0300 303 1717
• E-mail: talktous@taicalon.org
• Website: www.taicalon.org
• Writing: Tai Calon Community Housing, Solis One, Griffin Lane, Rising Sun Industrial Estate, Blaina, NP13 3JW
• In Person: Make an appointment with the Senior Customer Service Advisor

Compliments

Compliments help us to know when we’ve done things well, if we hear these good things then we can make sure we keep doing them and use these lessons in some of our other services. Most importantly they can really help make someone’s day.

You can pass on your compliments through the following ways:

Phone: 0300 303 1717

E-mail: talktous@taicalon.org

Website: www.taicalon.org

Writing: Tai Calon Community Housing, Solis One, Griffin Lane, Rising Sun Industrial Estate, Blaina, NP13 3JW

In Person: Make an appointment with the Customer Service Supervisor

If you would like to find out more information on how to either raise a complaint or let us know about a compliment you can read the leaflet below.