How are we doing?

Tai Calon, established on July 26th, 2010, is a not-for-profit organisation and the largest provider of homes in Blaenau Gwent, managing over 6,000 properties. As a major local employer, with more than 280 dedicated staff, Tai Calon plays a key role in the community, collecting over £31 million in affordable rent each year to maintain and improve services.

Since 2010, Tai Calon has invested more than £243 million to ensure its homes meet and exceed the Welsh Housing Quality Standard (WHQS), reinforcing the belief that everyone deserves a safe, comfortable place to live.

Tai Calon is more than just a housing provider; it’s a champion of sustainability and community growth. Tai Calon integrates environmental, social, and governance (ESG) principles into its operations, aiming to reduce its carbon footprint and contribute to the fight against climate change. Tai Calon embraces diverse voices and celebrates the contributions of its customers in shaping the future of Blaenau Gwent.

Looking ahead, Tai Calon remains committed to environmental sustainability, reducing carbon emissions, and supporting the local economy. Through strong governance and transparency, the organisation ensures that its homes not only provide a safe place to live but also contribute to a higher quality of life for everyone.

Our Vision, Mission, and Values

Our vision (why we exist), mission (what we will achieve) and values (how we will achieve it) reflect our promise to support customers, their families and the communities where they live.

Our Vision

“Tai Calon exists to inspire its people to go beyond affordable housing and create vibrant communities across Blaenau Gwent.”

Our Mission

By 2025, we aim for over 90% of Tai Calon customers to be satisfied, or very satisfied, with the overall service they receive.

Our CALON Values

Our culture is driven by five core values that support our mission:

• Creative
• Authentic
• Learning
• Ownership
• Not on your own

These values embody our commitment to making a positive impact in the lives of our customers and the broader community.