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Tenant Login
Me and My Home
Resident Resources
Find support quickly
Leaseholder Guidance
Information for Leaseholders
Supported Living
Live independently in your own home
Garages
Find out the types of garages we have available.
Pay my rent & How to pay
We understand the effects of the current cost of living crisis, if you do fall into arrears with your rent there are ways we can advise and support you. We know it can be stressful to talk about, but please don’t wait until you owe a large amount of money before reaching out to us.
My community
Brighter Future Fund
Tai Calon’s community grant scheme
Events
Upcoming events in your area
Membership of Tai Calon
Have a say in how your home and community is managed
Blaenau Gwent Food Partnership
With help from the local community, the Blaenau Gwent Food Partnership is starting a good food movement.
Customer Voice
Tell us what you think
Development Programmes
Developing a housing, land and property portfolio that meets the needs of current and future generations.
Help & Support
Get help with the cost of living
We understand that the rising cost of living can be worrying if you have difficulty paying your bills and rent, but help and advice are available.
Safeguarding
Safeguarding is the action that is taken to protect adults or children who might be at risk of harm, to order to prevent them suffering abuse.
Managing your rent arrears
We understand the effects of the current cost of living crisis, if you do fall into arrears with your rent there are ways we can advise and support you. We know it can be stressful to talk about, but please don’t wait until you owe a large amount of money before reaching out to us.
Universal Credit
Keep things smooth by making the move to Universal Credit!
How To Keep Your Home Free From Damp and Mould
How to keep your home free from damp & mould
How to register for a home
Find information on securing yourself a new home
About Us
Who we are
Blaenau Gwent’s largest social landlord, providing homes and supporting communities.
How we're doing
Learn more about our performance by clicking here.
Meet our Teams
Learn more about people at Tai Calon
What we're doing
Find out more about what we do at Tai Calon
Partnership & Collaboration
Tai Calon works with a range of partners and other organisations
Contact Us
Complaints & Compliments
We’d love to hear your feedback
General Enquiries
You can visit, write or telephone us
Tenant Login
Me and My Home My community News Help & Support About Us Careers Contact Us
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Resident Resources Find support quickly Leaseholder Guidance Information for Leaseholders Supported Living Live independently in your own home Garages Find out the types of garages we have available. Pay my rent & How to pay We understand the effects of the current cost of living crisis, if you do fall into arrears with your rent there are ways we can advise and support you. We know it can be stressful to talk about, but please don’t wait until you owe a large amount of money before reaching out to us.
Brighter Future Fund Tai Calon’s community grant scheme Events Upcoming events in your area Membership of Tai Calon Have a say in how your home and community is managed Blaenau Gwent Food Partnership With help from the local community, the Blaenau Gwent Food Partnership is starting a good food movement. Customer Voice Tell us what you think Development Programmes Developing a housing, land and property portfolio that meets the needs of current and future generations.
Get help with the cost of living We understand that the rising cost of living can be worrying if you have difficulty paying your bills and rent, but help and advice are available. Safeguarding Safeguarding is the action that is taken to protect adults or children who might be at risk of harm, to order to prevent them suffering abuse. Managing your rent arrears We understand the effects of the current cost of living crisis, if you do fall into arrears with your rent there are ways we can advise and support you. We know it can be stressful to talk about, but please don’t wait until you owe a large amount of money before reaching out to us. Universal Credit Keep things smooth by making the move to Universal Credit! How To Keep Your Home Free From Damp and Mould How to keep your home free from damp & mould How to register for a home Find information on securing yourself a new home
Who we are Blaenau Gwent’s largest social landlord, providing homes and supporting communities. How we're doing Learn more about our performance by clicking here. Meet our Teams Learn more about people at Tai Calon What we're doing Find out more about what we do at Tai Calon Partnership & Collaboration Tai Calon works with a range of partners and other organisations
Complaints & Compliments We’d love to hear your feedback General Enquiries You can visit, write or telephone us
Home How are we doing?

At Tai Calon, we are committed to transparency and accountability. This section provides key documents that demonstrate how we are delivering on our promises, meeting regulatory requirements, and working towards our long-term goals.

Visit the links below to access the latest updates and gain insights into how we’re progressing as an organisation.

Our Peformance

We track our performance to enhance our work and services and share this information transparently with our customers, board and regulators.
Learn more

ESG and Performance Report

Our Commitment to a Greener, Fairer Future
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More on how we're doing

STAR Survey Results 2023
Each year, Tai Calon arranges for an independent research company to carry out a detailed satisfaction survey.
Learn More
Gender Pay Gap 2022/23
We publish a Gender Pay Gap Report in early April each year.
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Pay Transparency Report
Community Housing Cymru (CHC) the umbrella body for Welsh housing associations, has collated and analyse data directly provided by housing associations on senior management pay and board remuneration. The intention of this report is to promote trust in the social housing sector through a sector-wide commitment to be transparent.
Learn More
Regulatory judgement
A Regulatory Judgment assesses housing associations' governance, financial viability, and service quality, ensuring they meet key standards.
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Self evaluation
Self-evaluation is the framework we use to assess our performance within housing associations.
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Annual Review & Financial Statements
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