What we're doing

About Tai Calon

Established on July 26th, 2010, Tai Calon is a not-for-profit organisation and the largest provider of homes in Blaenau Gwent, managing nearly 6,000 properties. As a key employer in the area, we have a dedicated team of over 280 trained professionals. Our commitment to affordable housing is reflected in the more than £31 million we collect annually in rent, which is crucial for maintaining and enhancing our services.

Since 2010 we have invested over £243 million to ensure our homes meet the Welsh Housing Quality Standard, reinforcing our commitment to providing safe and comfortable living spaces for everyone. We take pride in our work and continually strive to improve the quality of our customers’ homes and the communities they live in.

Tai Calon is also dedicated to giving back to our customers and ensuring environmental sustainability in all that we do.

Our Vision, Mission & Values

Our vision (why we exist), mission (what we will achieve) and values (how we will achieve it) reflect our promise to support tenants, their families and neighbourhoods.

Our Vision

“Tai Calon exists to inspire its people so that they go beyond affordable housing and are driven to create vibrant communities across Blaenau Gwent.”

Our Mission

By 2025, over 90% of Tai Calon tenants will be satisfied, or very satisfied, with the overall service that they receive.

That overall satisfaction in 2025 will also reflect tenants’ opinions on:

The quality of their home; including the planned and significant improvement in its environmental efficiency, such that the average energy efficiency measure for all Tai Calon homes is 85 (as measured by the Standard Assessment Procedure (SAP), and;

The perception of their neighbourhood, which is informed by some of the 200 new homes to be re-developed by Tai Calon across the county.

Our CALON Values are:

• Creative
• Authentic
• Learning
• Ownership
• Not on your own