Who we are

Tai Calon, established on July 26th, 2010, is a not-for-profit organisation and the largest provider of homes in Blaenau Gwent, managing nearly 6,000 properties. As a major local employer, with more than 280 dedicated staff, Tai Calon plays a key role in the community, collecting over £31 million in affordable rent each year to maintain and improve services.

Since 2010, Tai Calon has invested more than £243 million to ensure its homes meet and exceed the Welsh Housing Quality Standard (WHQS), reinforcing the belief that everyone deserves a safe, comfortable place to live.

Tai Calon is more than just a housing provider; it’s a champion of sustainability and community growth. Tai Calon integrates environmental, social, and governance (ESG) principles into its operations, aiming to reduce its carbon footprint and contribute to the fight against climate change. Tai Calon embraces diverse voices and celebrates the contributions of its customers in shaping the future of Blaenau Gwent.

Looking ahead, Tai Calon remains committed to environmental sustainability, reducing carbon emissions, and supporting the local economy. Through strong governance and transparency, the organisation ensures that its homes not only provide a safe place to live but also contribute to a higher quality of life for everyone.

Our Vision, Mission & Values

Our vision (why we exist), mission (what we will achieve) and values (how we will achieve it) reflect our promise to support tenants, their families and neighbourhoods.

Our Vision

“Tai Calon exists to inspire its people so that they go beyond affordable housing and are driven to create vibrant communities across Blaenau Gwent.”

Our Mission

By 2025, over 90% of Tai Calon tenants will be satisfied, or very satisfied, with the overall service that they receive.

That overall satisfaction in 2025 will also reflect tenants’ opinions on:

The quality of their home; including the planned and significant improvement in its environmental efficiency, such that the average energy efficiency measure for all Tai Calon homes is 85 (as measured by the Standard Assessment Procedure (SAP), and;

The perception of their neighbourhood, which is informed by some of the 200 new homes to be re-developed by Tai Calon across the county.

Our CALON Values are:

• Creative
• Authentic
• Learning
• Ownership
• Not on your own

Find Out More About Tai Calon

Discover more about Tai Calon and the work we do to support our communities. In the “How Are We Doing” section, you’ll find key reports and assessments that show how we’re performing, including regulatory reviews, annual highlights, and our commitment to equality and sustainability.

In the “What We’re Doing” section, explore the exciting projects and initiatives we’re delivering to improve homes, invest in communities, and create a sustainable future for everyone.

You can also meet our teams! Tai Calon Community Housing is powered by dedicated people, including our Executive Team, Neighbourhood Teams—one for each of our 12 communities—and our passionate Community Involvement Team, who work closely with residents to make a real difference.

Stay informed and see how we’re making a positive impact by exploring these sections of our website.